Privacy Policy

1. Information We Collect

We collect and process the following categories of personal data:

• Directly provided data: Name, email address, phone number, and other details you provide when creating an account, requesting services, or contacting us.
• Automatically collected data: IP address, device information, and browsing behavior through cookies and similar technologies.
• Third-party data: Information provided by external services, such as payment providers or social media platforms, when you interact with our services.

2. Lawful Basis for Processing

We process your personal data based on one or more of the following lawful bases under GDPR:

• Consent: When you provide explicit consent, such as subscribing to our newsletter.
• Contractual necessity: To fulfill a contract or provide the services you request.
• Legal obligation: To comply with applicable laws and regulations.
• Legitimate interests: To improve our services, protect our platform, and ensure security.

3. How We Use Your Information

We use your personal data for the following purposes:

• To provide and improve our services.
• To communicate with you regarding your account, orders, or support requests.
• To comply with legal obligations and resolve disputes.

4. Information Sharing and Disclosure

We do not sell your personal data. However, we may share your data with:

• Service providers that assist us in operating our platform.
• Regulatory authorities, if required by law.

5. Data Security

We implement robust technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

6. Your Rights Under GDPR

Under GDPR, you have the following rights:

• The right to access your personal data.
• The right to rectify inaccurate or incomplete data.
• The right to request data erasure (“right to be forgotten”).
• The right to restrict or object to processing.
• The right to data portability.
• The right to withdraw consent at any time.
• The right to lodge a complaint with a supervisory authority.

7. Cookies and Similar Technologies

We use cookies to enhance your browsing experience and analyze usage patterns. For more information, please see our Cookie Policy.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards are in place to protect your data.

10. Changes to This Privacy Policy

We may update this policy to reflect changes in regulations or our practices. We encourage you to review this page periodically for updates.